To ensure your CCTV system is working, and at its best when you need it, there are a few maintenance tasks that you should perform on a regular basis.

Daily check

Each day ensure there is movement for each camera and that the clock on the screen is advancing.

Weekly check

As above, plus perform playback from at least 1 period of the previous week.

Monthly check

As above, plus perform a USB back-up and check all devices are time synchronized.

Cyber Security Check

On at least an annual basis its recommended that you engage with your CCTV provider to perform annual cyber security updates to your CCTV system.

Clean your Cameras on a regular basis

It’s very important that you check how clean your cameras are on a regular basis, especially external cameras. You can tell a camera needs cleaning by reviewing footage at night and during certain times of the day, if you see hazy images like the ones seen below (before cleaning) these cameras require cleaning.

Benefits of keeping your CCTV cameras clean

Much better outcomes for both prosecution and incident verification

A.I. human detection, Motion Detection and Perimeter detection work more reliably

The investment that was made on the camera system is not being wasted

Improved safety outcomes for your staff, customers, students and general public

6 Monthly CCTV operation Maintenance

Any dust filters inside recorders should be replaced and full parameter and diagnostic checks be performed in line with manufacturers’ specifications.
Accumulated dust and other particles should be removed from ventilation areas of head-end recorders, switches and other equipment.
Check batteries in UPS power supplies. These checks should be performed by a qualified CCTV technician.

Daylight Saving time check

If day light saving is applicable in your region, after day light saving has started or ended check that the time on recorded footage has changed correctly.

On Power spike or Power failure

When the power has been lost even if only for a few seconds you should check that all your cameras are up and the recorders are still recording.
This is best done about 10 minutes after the power has returned. For troubleshooting tips refer to Freedom VMS Troubleshooting Guide


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