• 3 Year Product Warranty
  • Lifetime American Customer Support
  • 90 Day No-Questions-Asked Return Policy
  • $5 Shipping On All Orders
Life Safety     Property Protection

Returns & Replacements

"90 Day No-Questions-Asked Return Policy"? No typo and yes you understood that correctly! Return any items, open or not, used or not used, for any reason whatsoever within 90 days of receiving product for a full 100% refund. Wow better than Costco's electronics return policy!

ONLY point to remember is customer pays return shipping.

Contact us to initiate the return, exchange or replacement via phone (877 - 745 - 6246), contact us page (CONTACT US), or email (support@CCTV.supplies).

Your "Return Merchandise Authorization" number is your order number plus the letters "RMA".

Mail all returns with order number listed to: Urban Security Group, Attn: Returns, 1744 East 37th Street, Brooklyn, NY 11234